How to Make Your Loyalty Program Personal
From reward memberships to subscription services, brands across industries understand the value of a customer that continually trusts, uses and advocates for your brand.
Loyalty Program Benefits:
- A 5% increase in retention increases profits by 25% – 95%.
- 57% of consumers spend more on brands they’re loyal to.
- Loyal customers are 5x times more likely to purchase again and 4x more likely to refer a friend.
Making your loyalty or membership program personal isn’t difficult. With the right strategies and tools, you can use personalization to lower churn and boost ROI. Too keep members happy, your program needs to be fun, on-brand and provide the right benefits to meet customer needs.
Read the full e-book to learn how to keep members engaged and drive ROI with personalization.