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EX Masterclass Employee Experience Masterclass Training
Re-engineering the ‘experience’ of work to elevate engagement and business results


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CX Masterclass CX Professional Masterclass
This two day interactive workshop walks delegates through a global best practice CX Management Framework


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CX MasterclassCCXP workshop
This one day workshop prepares those who are eligible to sit the CCXP exam to give them the best possible opportunity to pass at the first attempt



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EX Masterclass Employee Experience Masterclass Training
Re-engineering the ‘experience’ of work to elevate engagement and business results


More info

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Event Management MasterclassEvent Strategy and Planning
A well constructed and delivered event can stimulate real business growth and development


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Event Management MasterclassEvent Project Management
Successfully create, develop and deliver a one-off or repeat event there is a toolbox of project management skills and processes that an effective Event Manager can apply



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CX Masterclass
Customer Strategy & Design Thinking

This two-day intensive course will enable delegates to understand and practice different customer strategy and design methodologies and tools




WHO’S THERE FOR YOU

Trainers

Masterclasses by CXM partners. Every class meets our high standards. Providing practical knowledge for business.

If you would like to contact any of the trainers about anything, please just send a message through the contact form.


Ian Golding


CCXP

Ian Golding

A highly influential freelance Customer Experience consultant, Ian advises leading companies on Customer Experience strategy, measurement, improvement and employee advocacy techniques and solutions.
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Ben Whitter


Mr Employee Experience

Ben Whitter

Ben Whitter is described as the World’s “Mr Employee Experience”TM and the ‘1# figure in employee experience around the World right now’. Ben is the Chairman of the UK Employee Experience Awards.

Sarah Halfpenny


Event Strategist

Sarah Halfpenny

Sarah is an event strategist, creative thinker and logistics manager who has worked within the event Industry for 18 years. She has managed a diverse portfolio of events and trained and mentored over 100 event professionals.

Manuela Pifani


CCXP Certified Senior Business Leader

Manuela Pifani

Manuela is a multi-award winner and CCXP certified senior business leader in Customer Experience and Strategy, with a strong track record in transforming CX for the large international organisations she has worked for during her corporate career.
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Inform. Inspire. Include.
A free way to improve your business.

Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.


CONTACT US

CALL US ANYTIME



Contact Information

For article submissions:
Editor
Paul Ainsworth
editorial@cxm.co.uk

For general inquiries, advertising and partnership information:
advertising@cxm.co.uk
Tel: 0207 1932 428

For Masterclass enquiries:
antonija@cxm.co.uk
Tel: 0207 1937 483

Customer Experience Magazine Limited
Acacia Farm, Lower Road,
Royston, Herts, SG8 0EE
Company number: 7511106


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