More than Two-Thirds of Brits Choose Traditional Password as Authentication Method

June 4, 20202min

A new research revealed the majority of UK consumers feel most comfortable using traditional passwords over biometric options.

Users are still sticking to tradition despite technology finding its way into people’s lives through their phones and bank accounts.

The research conducted by security solutions firm Specops Software shows that people in the UK are hesitant to use biometric authentication methods such as iris or face recognition, fingerprint or retina scan, as 78 percent rather use a traditional password.

The token method comes a close second, with 72 percent of people feel most comfortable using it. SMS authentication, signature and voice recognition are further down the list, with 66 percent, 53 percent and 44 percent of people comfortable using them.

Hacking is one of the primary reasons behind people’s reluctance towards biometric authentication methods. However, following tips on keeping private information safe, such as staying away from public Wi-Fi networks when logging into important accounts or implementing multi-factor authentication, can leave little room for doubt about the level of the security.

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Sandra Radlovacki

Sandra Radlovacki

Sandra Radlovacki is Assistant Editor at Customer Experience Magazine.




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