As we celebrate love in all its forms, we are proud to announce the start of Awards International’s premium programme, the UK Customer Experience Awards 2024

For the 15th consecutive year, UKCXA aims to recognise and celebrate passion and commitment of the UK CX professionals like you, who go above and beyond to create memorable customer experiences. 

This is your chance to highlight your results, achievements, and innovative approaches to customer experience. Whether you’ve revolutionised your service delivery, implemented cutting-edge technology, or fostered a culture of customer-centricity within your organisation, we want to hear your success stories!

Get started – here’s what you need to know

Within the UKCXA™, you can explore 25 categories distributed across four primary segments. These cover a wide spectrum of customer experience, including strategy, feedback mechanisms, technological advancements, employee engagement strategies, and more. 

The Awards Finals will take place on October 3, live online. The Awards Ceremony and the CXTrendTalks™ will be held live and in person on October 10, in London. The entry deadline is June 28th, followed by the submission deadline on July 5th. Finalists are scored based on the assessment of their written entry and presentation to decide the category winners. The panel of judges consists of experienced CX professionals, many of whom have previously judged at different Awards International programmes.

The stage is set, the spotlight is yours – let’s write the next chapter in the story of exceptional customer experiences. 

Start right away! 

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