The prestigious US Customer Experience Awards 2024 has chosen this year’s best of the best in customer experience across the United States. The live online event brought together leading professionals and organisations committed to excellence in customer service.

Winners announcements

The highlight of the evening was the announcement of the overall award, claimed by Google Pixel Support Hub. Renowned for its innovation and customer-centric approach, Google Pixel Support Hub stood out among stiff competition, setting a high standard for customer satisfaction.

In addition to Google Pixel Hub, 20 winners were recognised for their outstanding efforts in use of technology, customer insights and feedback, innovation and more. These winners span various sectors, including healthcare, technology, consumer good, and finance, showcasing the breadth dedication to customer satisfaction prevalent in today’s business landscape.

Whether through innovative use of technology, proactive customer engagement, or strategic insights, these companies have set a benchmark for excellence that others strive to emulate. The awards ceremony served as a platform for industry leaders to network, share best practices, and celebrate the achievements of their peers. Amidst rapid technological advancements, the focus on enhancing customer satisfaction remains paramount, driving business success and fostering long-term relationships with clientele.

See the full list of winners here.

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