Mindpearl, an international, award-winning company specialising in inbound multi-channel customer support is the new sponsor of The UK Customer Experience Awards 2017, the largest customer experience event in the Europe.
At Mindpearl, they cite their most valuable asset to be their relationship with both staff and clients, achieving 24/7 customer support in multiple languages for global names in the aviation, telecommunications, retail and weight management industries.
Their vision ‘Pushing the boundaries of convention to deliver the ultimate brand experience’ inspires everything they do and they are driven for recognition by conducting themselves and their business practices according to the key values of service leadership, operational excellence and leadership through innovation. Mindpearl is governed by and always aspires to achieve service and operational excellence.
This attitude and their aspirations align them with The UK Customer Experience Awards’ philosophy of utmost transparency which is illustrated by having large panels of independent judges. With most of the judging sessions open to spectators, the UK Customer Experience Awards are perfect for anyone who takes their CX strategy seriously.
Since its launch 8 years ago, The UK CXA has grown and this year’s event is expected to bring together over 200 different companies. This cross-sector approach including valuable post-event feedback reports with judges’ comments provided to all finalists is another aspect that makes The UK Customer Experience Awards unique.
This year, by popular demand, the event will extend from daytime into the evening, offering all finalists the opportunity to celebrate in style at an exclusive black-tie gala Awards ceremony and dinner.
The UK Customer Experience Awards will be held in InterContinental London – The O2 on 28 September 2017.
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