Category: Uncategorized

Nationwide Says It Is Prepared to Buck The Trend by Opening New Branches As Major Banks Flee Towns

Nationwide has said it is prepared to step into communities deprived of branch banking services if a pilot scheme proves successful. The building society’s decision to back the high street comes as the major banks – led by HSBC, Lloyds and...

Barclay Brothers Eye £3bn-plus Price Tag for Shop Direct

BC Partners and CVC are among potential suitors for the fast-growing owner of the Littlewoods brand, Sky News learns. The reclusive twins who own Shop Direct, the retail group behind the Very and Littlewoods brands, are targeting a £3bn-plus price tag...

Insurance Companies Face a Giant Leap into CX

As technology has moved on, the insurance industry has failed to keep up and now customers are responding by moving to more innovative firms that put customer experience first. There’s no doubt that customer experience (CX) gives insurers a competitive...

Financial Industry Leaders and Their Adaptability to Market Trends in 2017

The financial industry is changing faster than ever before, and the ability to stay ahead of the curve has never played a larger role in determining the success of an organisation. The changes are presenting a formidable challenge for many...

17 Fintech Businesses That Could One Day Be Worth Over $1 Billion

LONDON — GP Bullhound, a boutique investment bank focused on tech, on Thursday published an in-depth report looking at the global fintech industry. The report found 39 fintech companies around the world already valued at $1 billion or over, and found...

The 15 Biggest Banks in Europe by Total Assets

LONDON — S&P Global Intelligence on Friday released its annual ranking of the world’s biggest banks by assets, with Chinese banks dominating the list, securing the top four spots. US banks also fared strongly, but which European banks are the...

FXA: A Quick Look at the Leading Consumer and Market Trends for 2017

Change is catching up with the financial industry quicker than ever before and processes which stayed the same for decades are being turned upside down in favor of better customer experience and improved customer care. With the rise of better technology...

Britain’s Next Fintech Hubs Are Leeds, Manchester, Edinburgh, And Glasgow

Britain’s financial watchdog has identified new fintech hotspots in Scotland and the north of England. Christopher Woolard, the Financial Conduct Authority (FCA)’s director of strategy and competition, said in a speech at the Innovate Finance Global Summit 2017 on Monday that...

The Rise of the Hand-Me-Down Bank

More than half of consumers (55%) follow their parents and other relatives when deciding where to bank, according to a global study conducted by customer engagement specialist Affinion. The influence of family came above advertising (49%) in the study which measured...

App-ier Times Ahead for Car Finance Customers

The UK’s fastest growing online car finance broker, and the silver winner of the ‘Use of Technology’ category at The UK Financial Services Experience Awards, CarFinance 247 has re-imagined its customer service and digital operations by becoming the first online motor finance...