A proactive conversational AI technology used by large corporations across industries, ContactEngine Inc. announced on 15 July the appointment of two new board members, Michael Beckley and Tarita Miller.
Both Beckley and Miller have a proven track record in the technology industry whose expertise and knowledge add value to the company. Michael is Founder and Chief Technology Officer of software company Appian, overseeing customer initiatives and the company’s technology vision.
Tarita is a solutions implementation expert whose experience includes 30-year employment as a program manager at Verizon, supporting the operation call centres for the entire company and serving on various boards including Junior Achievement, Jamaica Center for Arts and Learning (New York) and the Visions – Services for the Blind & Visually Impaired (New York). Tarita joined ContactEngine in 2019 as a program manager, employing innovation and technology to deliver transformational customer experiences for clients.
Giles Bryan, CEO of ContactEngine Inc., said: “We are delighted to have both Michael Beckley and Tarita Miller join the board. Aside from their notable expertise, Michael and Tarita bring with them a passion for innovation. We pride ourselves on innovation at ContactEngine – it is an important part of our company culture and differentiates us. Michael and Tarita will be great stewards for ContactEngine as we look to provide exceptional customer experiences with our technology and capabilities.”
Michael Beckley commented on the new appointment: “It is a very exciting time for ContactEngine. As leaders in the global customer engagement software market, the company has a significant part to play in revolutionizing the customer experience for some of the world’s largest brands. I hope that with my experience in the software industry I can help ContactEngine’s growth and development in the Conversational AI space.”
Tarita Miller said: “ContactEngine has enabled me to combine innovation, technology, collaboration and programme management to create transformational customer experiences for our clients. I am thrilled to be taking this a step further by joining the board. I am very much looking forward to helping ContactEngine become even more of a leading force in AI-powered communications.”