Midlands-based CX consultant and author Naeem Arif has been accepted into the Forbes Business Council, a growth and networking organisation for successful business owners and leaders worldwide.

The founder of NA Consulting and Director of United Carpets, Naeem was vetted and selected by a review committee based on the depth and diversity of his experience in the retail and Customer Experience sectors.

Criteria for acceptance includes a track record of successfully impacting business growth metrics, as well as personal and professional achievements and honours.

As an accepted member of the Council, Naeem has access to a variety of exclusive opportunities designed to help him reach peak professional influence.

He will connect and collaborate with other local leaders in a private forum and at members-only events, offer his expert insights in original business articles on Forbes.com, and contribute to published Q&A panels alongside other experts.

Scott Gerber, founder of Forbes Councils, the collective that includes Forbes Business Council, said: “We are honoured to welcome Naeem into the community. Our mission with Forbes Councils is to bring together proven leaders from every industry, creating a curated, social capital-driven network that helps every member grow professionally and make an even greater impact on the business world.”

Speaking of his new appointment, Naeem said: “There are a lot of great innovations and stories happening in our region that should be shared on the world stage and this is my chance to make that happen.

“When I was first interviewed, I didn’t expect this honour, but now I can’t wait for my first articles to be shared.”

Join Naeem Arif and fellow CX experts for the upcoming Unlock Your #CX Potential conference on March 25. The conference is hosted by the the Midlands Retail Forum, and will see delegates gather at the Jaguar Experience Conference Centre for a day of workshops, keynote speeches, and networking.








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