The firm – which has UK bases in London and Kent, alongside global offices in the United Arab Emirates, Ukraine, and Sri Lanka – took the Gold trophy after impressing judges with a presentation about their work on behalf of travel business Contiki.
Entering the winning station on-time just behind Sagittarius was Virgin Trains, which clinched Silver in the category.
After the day-long awards ceremony, Sagittarius Managing Director Nick Towers told Customer Experience Magazine how their focused work helped develop Contiki’s digital offering to clients:
“The UK Digital Experience Awards recognises the best teams and brands and their adoption and use of digital. It was a real honour to win the Business Change award for our work with Contiki and to tell the story of how they have fundamentally changed their organisation to be able to deliver quality, strategic and personal customer experiences to their global digital native audience.”