Top News From Our Clients

August 15, 20176min

Here are some of the latest news from our clients, companies that have participated in our award shows, that entered the UK Customer Experience Awards, UK Digital Experience Awards and the UK Employee Experience Awards.

Take a look at what they have been up to.


1. Jazz Gakhal, Head of Business from Direct Line, shares her secret of success. See how she spends her days on the job.


2. Barclays to close 54 branches by the end of the year. This will take a huge toll on the British bank’s marker.


3. Profits hit rocket high for Old Mutual. All happening right before the divide Old Mutual announced next year.


4. HSBC has a new Chief Financial Office, Dave Watts. He will be in charge of the HSBC’s UK unit.


5. Telefonica is planning on launching the European subscription VoD service. The goal is to become one of the leading suppliers.


6. EDF Energy’s free solar panel system bounds you to use if for the next 20 years. Does it pay off in the long run?


7. Disruptive innovation trends from Webhelp’s Innovation Director Dave Pattman. Take a look at the video and listen how they influence Customer Experience.


Interesting Links:

CXM Editorial Team

CXM Editorial Team

Published for all CX professionals, the digital Customer Experience Magazine is packed full of industry news, blogs, features, video bites and international stories all focusing on customer experience. CXM will help you learn what makes an outstanding customer experience that wins both awards and the hearts of customers. And sometimes we share some cool music as well.

Inform. Inspire. Include.
A free way to improve your business.

Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.



UK Trademark UK00002648900

EUIPO Trademark 018131832

Contact Information

For article submissions:
Paul Ainsworth

For general inquiries, advertising and partnership information:
Tel: 0207 1932 428

For Masterclass enquiries:
Tel: +44 20 86385584

Customer Experience Magazine Limited
Company number: 12450532
International House, 24 Holborn Viaduct,
United Kingdom, London, England, EC1A 2BN


Find a job in customer support with Jobsora