This year’s CXMStars™ season has come to its end – the votes are in, the judges scores are finalised. Everything is ready. It’s time to announce the top CX professionals and influencers of 2024!

Our aim with the CXMStars™ is to support the path to CX excellence and foster the community of the best practices, as well as knowledge sharing. We’re always keen to recognise and raise awareness of those individuals who are doing amazing jobs in the field. 

Words of thanks

This is the fifth year that we have celebrated the Top 50 CXMStars™ from across the globe. In 2024, we received almost 100 nominees and over 10,000 votes total. Thank you for supporting our great competition! CXM would not be what it is without the support of our readers and participation and enthusiasm for our work.

For this year, a huge thank you to our partners, Zoom, who have sponsored the 2024 CXMStars competition.

A huge thank you to our esteemed judging panel for this year – Ian Golding, Michelle Spaul, Anna Noakes Schulze and Keith Gait. They carefully scored every single finalists’ application. We appreciate them helping to make this year’s competition fair and fantastic.

A final and enormous thanks to all of this year’s nominees. For getting so involved, sharing across your networks and socials, and helping to raise awareness of recognition of the greatest CX players. And, of course, a huge congratulations for being involved in this year’s competition! Being recognised at no matter what stage is such a huge accomplishment – your work is valued and seen. 

Who are the winners? 🏅

Okay, we won’t keep you any longer. We are honoured to share the top 50 CXMStars™ CX professionals and CX influencers for 2024! Remember, the final rankings are based on an accumulation of voting scores (40%) and judges’ scores (60%).

🏆 Here are the Top 25 CXMStars™ Influencers.

🏆 Here are the Top 25 CXMStars™ Professionals.

Congratulations to those in the final rankings! Thank you again to everyone involved for your participation. 

See you again next year to celebrate the next batch of CXMStars™!

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