National UK Blog Awards

PEN is delighted to be supporting the UK’s first National UK Blog Awards in 2014. #UKBA14 is the first of its kind, where a multitude of industry sectors will be awarded for their Blogging achievements and the Health industry is one of them! It’s a whole new world out there!

Entries are now live until midnight on Monday 1st December 2013.

To enter and for further details please visit the Awards website: www.blogawardsuk.co.uk

PEN and AKD Work Together To Improve The Patient Experience

The Patient Experience Network (PEN) and AKD Solutions (AKD) are announcing a new partnership to support healthcare clients to improve Patient Experience. PEN is increasingly influential as a resource to healthcare leaders who want to understand what world class patient experience is and the steps required to achieve it. With it’s growing status, PEN wanted to ensure that it could provide the best possible solutions for it’s network.

Ruth Evans, the Director of PEN explained “we saw the quality of AKD’s work at our National Awards. North West Ambulance Service won the award for Outstanding Patient Experience Innovation using a training tool designed by AKD”.

PEN and AKD aim to provide healthcare organisations with access to innovative and cutting edge training solutions. The training solutions are focused on customer, patient and staff experience and other related matters.

Akin Thomas the CEO of AKD, explained “Patient Experience is a passion for us. We’ve got many examples, good and bad, of patient experience. We want to help healthcare organisations deliver the quality of service they aspire to. We believe we have an approach to learning that can add real value to PEN and it’s network”.

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