Category: Employee Experience

Employers Urged to Allow Bereavement Leave for Pet Deaths

A petition by UK employees is calling for workers to be allowed “bereavement leave” in the event of a pet’s death. The campaign began after 18-year-old sandwich shop worker Emma McNulty, of Baillieston in Scotland, was fired after missing a day following...

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Seeking a World of Engaged Employees: An Interview With Gethin Nadin

Gethin Nadin is a world-renowned Employee Experience expert, who has lent his knowledge to the judging panels of events including the UK Employee Experience Awards.   A psychology graduate, Gethin understands the thought process behind what brands need to ensure effective employee...

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AI Empowers CX Employees…but we’re Measuring the Wrong Things

At its best, science fiction taps into our contemporary anxieties to predict the fate of humanity. An episode of Doctor Who, for example, featured robotised mega-corporations, human irrelevance, and despair. The Doctor may be sci-fi fantasy, but the issues are...

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Image Problem: Google Gives Inaccurate Picture of Women in Senior Roles

Data harvested from Google Images has revealed the extent to which women around the world appear to be underrepresented in senior management roles, compared to the actual number of women holding these posts in real life. Global data provider Creditsafe replicated a...

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British Airways Staff go East for ‘Workation’ Opportunity

British Airways is among firms taking part in a new initiative to boost productivity by having staff go on a week-long “workation” to Lithuania. The Workstation Vilinius programme offers firms the chance to send staff to the Lithuanian capital to work,...

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Employment Fears Grow Alongside AI Capabilities

A majority of UK adults are worried for the future of their jobs due to the growth of artificial intelligence (AI), a new report has revealed. According to the findings of think tank Fountech.ai, 67 percent of 2,000 adults polled are worried AI will...

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Engaging Millennials: The Time is Now

Described as a ‘generation disrupted’, millennials are a pivotal talking point in every sphere. Deloitte’s most recent millennial survey uncovers the impact continuous change and instability has had on younger generations. Their lack of trust towards employers and business leaders...

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CXM Book Shelf: Employee Experience by Ben Whitter

There isn’t a lot that Ben Whitter doesn’t know about when it comes to employee engagement and getting the best out of a workforce. Known throughout the UK and further afield as Mr Employee Experience, the founder and Chief Experience Officer at...

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Warning Over UK Employees’ Digital Skills Gap

A digital skills shortage is preventing employers from filling vacancies, new research warns. The UK Consumer Digital Index, from Lloyds Bank, has been examined by Reboot Online Digital Marketing Company, which discovered that while more than half of the UK uses the internet...

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Kids Causing Summertime Blues for Home Workers

Summertime may be fun for the kids when school’s out, but for home workers it can lead to days filled with noise and distractions. With an ever-growing number of the UK workforce operating from home offices, the summer holidays can be a...

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Smarter Communication: The key to Employee Engagement in the Modern Workplace

The workplace as we know it is transforming, as digital innovation creates new ways of working and many employees operate across more devices, time zones, and locations than ever before. The uptake of flexible, off-site, and remote working trends has...

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Absorbing Your Positive Feedback and Avoiding Negativity bias

Diana Theodores is an international women’s leadership coach. Her new book Performing As You: How to have authentic impact in every role you play is out now.   Think about a compliment you recently received from a friend or colleague and the...

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Praise Problem for Employees Highlighted

‘Generic’ or rare praise from managers is turning off the UK’s employees, a new study shows. Global employee engagement firm Reward Gateway surveyed 500 employees in the UK, and revealed that generic and annual recognition or rewards are inadequate as employees...

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Reducing the Carbon Footprint of your Business

Over the last decade, there has been a noticeable change in the way society perceives the environment. Having seen the impact pollution and carbon emissions is having on the ecological system, consumers and businesses alike are adopting new practices in...

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Women Feel Fairly Treated at Work, Though Concerns Remain for Many

Despite recent headlines on sexism in the workplace, over half of women in a new survey say they feel empowered, well-managed, and fairly treated in their roles. The Women in the Workplace 2019 study by The Knowledge Academy found that 52 percent of 1,424 women from...

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Third of NI Employees Find Work ‘Unrewarding’

Over a third of people living in Northern Ireland are stuck in a ‘boring or unrewarding’ job, according to a new study. A poll of 2,000 employed adults found 29 percent say their job is ‘utterly dull’, while a quarter of...

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Remote Working: Boosting Productivity in your Home Office

Today’s digitalization trend has turned remote working from a dream into reality. Remote work has been favored by employers not just due to rising real estate costs, but also due to increase in employee productivity where they accomplish more in...

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Five Recruitment Tips for Small Businesses

As a small business owner, attracting and recruiting top talent can be one of the biggest challenges that you face. However, it can also be one of the most important. Ensuring you have the right people on board that believe...

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Shift Staff Protection Proposals Welcomed

Government plans to compensate workers for cancelled shifts have been described as a “step in the right direction”. The Good Work Plan outlines proposals to compensate flexible staff when shifts are cancelled at short notice and to ensure they are provided with a reasonable...

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CXM Book Shelf: Performing as You

A new book aims to give women the “space to practice being the best version of themselves” in the workplace. Author Diana Theodores, PhD is a Senior Consultant with Mobius Executive Leadership and an international performance coach specialising in presence, communication,...

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