Contributors



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Ian Golding

Certified CCXP Trainer and CX influential



Lara Plaxton

Head of HR at FDM Group



Andrew Ardron

Founder of ProspectSoft



Bill Safran

CEO of Vizolution



Christopher Brooks

Director, Lexden, Customer Strategy Consultants



Clint Oram

Chief Marketing Officer at SugarCRM



Flick Hardingham

Founder and Director of Habit



John Tschohl

International service strategist and speaker



Mandy Holford

Director of Customer Services at Echo-U



Phil Durand

Director Customer Experience Management



Sue Duris

Director of Marketing and Customer Experience



Harry Djanogly

Inside Sales Manager



Dayle Hall

Senior Vice President of Marketing



Simon Fraser

Senior Director of Customer Experience Strategy



JC Ramey

CEO of DeviceBits




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Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.


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Paul Ainsworth
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